Missed a call? They hear from you the moment it stops ringing.
You can't answer every call, and a caller who hears nothing back may call someone else. Forward your line to FirstFiveMin and, when a call rings out, the caller gets a text from your business saying you'll help — during the hours you're allowed to text them — and they appear on your dashboard so you can call back.
What you get
When a forwarded call rings out, the caller gets a text from your business the moment your phone stops ringing. They can reply to it or call back.
The call shows up on your dashboard as a lead with their number, so nobody gets lost in your call log.
Call them back from the lead's page, or let the assistant answer the calls you miss — you choose that in your settings.
Bilingual: your customers can talk in English or Spanish, and the assistant switches when they do.
Watch the five minutes happen.
A customer texts from the site — the AC is not cooling — and asks for a call, but the tech is in an attic with an AC unit. The five minutes run out, the assistant calls from the business number, says what it is, and the estimate lands on the calendar. Recorded in the shipped product.
What it sends, and when
- One text per caller in 24 hours: someone who calls three times does not get three texts.
- Only in the hours allowed where the caller lives; at night nothing is sent.
- Never to someone who texted STOP.
- It starts with your business name, so they know who it is.
How it works
Forward your business line to your FirstFiveMin number — your carrier's forwarding code is on the setup card. Your phone rings first.
If nobody picks up, the caller gets the text and appears as a lead.
Open the lead and call them back.
You pay for engaged leads. Nothing else is metered.
Every plan includes every feature and unlimited minutes and texts within your leads — they differ only in how many leads the assistant engages a month.
The missed-call text is included in every plan.
When this is not for you
If most of your calls come in late at night, this won't help with those: nothing is sent outside the hours allowed where the caller lives, and there is no queue that sends it later. And it is a text, not a conversation — someone still has to call them back.
Why you can trust it
A call goes out only when the person asked for one on your form, link or page. Nobody else gets a call from the assistant.
It waits for the hours allowed where the person lives — never a call at two in the morning.
Every call opens by saying it is an AI assistant for your business.
You pay for the leads it works. Minutes and texts within those leads are not metered.