You're on the job. Your next job still gets booked.
When you can't pick up, a homeowner who needs work done may call the next company. You get the first chance at every new lead; when you can't take it, the assistant calls the people who asked for a call, books the estimate on your calendar and texts you what happened.
What you get
Forward your business line to your FirstFiveMin number. A call you can't take can be answered by the assistant — you choose that in your settings — and it can book the estimate.
Someone fills in your form or taps your link. You get a text and five minutes by default to call them first. If you can't, the assistant calls them — only if they asked for a call — asks about the job and books the estimate.
After each call you get a text with the customer's name, whether it booked and a short summary. The full transcript is on the lead's page.
Bilingual: your customers can talk in English or Spanish, and the assistant switches when they do.
Watch the five minutes happen.
A customer texts from the site — the AC is not cooling — and asks for a call, but the tech is in an attic with an AC unit. The five minutes run out, the assistant calls from the business number, says what it is, and the estimate lands on the calendar. Recorded in the shipped product.
Heating, plumbing, roofing
On the hottest and coldest days the calls come in all at once. The leads you can't get to still hear back from your business, and the visit goes on your calendar.
A customer with a leak wants someone now. The assistant does not give repair advice or quote prices; it gets the address and the problem and books the visit, so you arrive knowing what the job is.
After a storm the phone does not stop for weeks. You get the first chance at every new lead, the assistant calls the ones you can't reach, and inspections land on your calendar with the address.
How it works
Put your FirstFiveMin form or link on your site and ads, and forward your business line to your FirstFiveMin number. Your phone and your carrier stay as they are.
Every new lead texts your phone first, with five minutes by default to take it. Claim it and it's yours; if you don't, the assistant calls the people who asked for a call.
Booked estimates go on your calendar — Google, Outlook or the one built in — and you get a text after every call.
You pay for engaged leads. Nothing else is metered.
Every plan includes every feature and unlimited minutes and texts within your leads — they differ only in how many leads the assistant engages a month.
It is not a phone system and not a live person: it answers for your business, and you and your crew still do the work.
When this is not for you
If you need someone to dispatch a technician, quote a price on the phone or handle a call the way a live receptionist would, you need a person. The assistant books the visit and hands everything else to you.
Why you can trust it
A call goes out only when the person asked for one on your form, link or page. Nobody else gets a call from the assistant.
It waits for the hours allowed where the person lives — never a call at two in the morning.
Every call opens by saying it is an AI assistant for your business.
You pay for the leads it works. Minutes and texts within those leads are not metered.