New leads get a call back. You get the booking.
FirstFiveMin is an AI receptionist for small businesses. You get the first chance at every new lead; when you can't take it, the assistant calls the people who asked for a call, books the visit on your calendar and texts you what happened. It tells every person it is an AI in its first sentence.
What you get
A lead from your website or ads reaches you first. If you don't take it, the assistant calls them, asks your questions and books the visit on your Google or Outlook calendar.
Turn on "answer my missed calls" in your settings and the assistant answers the calls you can't take, in English or Spanish; leave it off and the caller gets a text instead.
After every call you get a text with a short summary, and the full transcript is on the lead's page.
Bilingual: your customers can talk in English or Spanish, and the assistant switches when they do.
Watch the five minutes happen.
A customer texts from the site — the AC is not cooling — and asks for a call, but the tech is in an attic with an AC unit. The five minutes run out, the assistant calls from the business number, says what it is, and the estimate lands on the calendar. Recorded in the shipped product.
For your kind of business
Showings and estimates on your calendar while you're with a client or on a job.
After-hours appointment requests get a call when calling is allowed, and your front desk gets the first chance.
Inquiries are captured when they arrive; your team claims first and the assistant books the consult.
How it works
Put the FirstFiveMin form on your site and ads, or forward the calls you miss to FirstFiveMin. Your number stays yours.
Every new lead texts your phone first, with five minutes by default to take it. Claim it and it's yours; if you don't, the assistant calls the people who asked for a call.
Booked appointments go on your calendar — Google, Outlook or the one built in — and you get the summary of every call.
You pay for engaged leads. Nothing else is metered.
Every plan includes every feature. Plans differ only in capacity: how many leads the assistant engages a month, and how many phone numbers you get.
The plan price already includes the calls and texts for those leads; you are never billed by the minute.
When this is not for you
It is not a phone system and not a person. It answers only from what you have told it, and it never calls outside the hours the law allows in the person's own time zone. If you want a person on every call, an answering service with people is the better choice.
Why you can trust it
A call goes out only when the person asked for one on your form, link or page. Nobody else gets a call from the assistant.
It waits for the hours allowed where the person lives — never a call at two in the morning.
Every call opens by saying it is an AI assistant for your business.
You pay for the leads it works. Minutes and texts within those leads are not metered.